Job DescriptionJob Description
Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location:
Essential Duties and Responsibilities
- Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly
- Aides in preparations and sets tables in accordance with banquet event order prior to events
- Provides beverage service during event
- Assists in maintaining buffet stations throughout the event
- Carries trays of plated meals to serve to guests
- Attentively listens to guests and anticipates any additional needs or concerns
- Responds to feedback from guests and staff regarding food quality and presentation
- Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
- Collects used dishes and glasses from tables and other public areas
- Assists in monitoring and upholding policies and procedures for safety of guests and team members
- Assists team members and other departments as needed to contribute to operational efficiency
- Assists in maintaining cleanliness throughout the department
- Performs additional responsibilities as assigned by leadership
Qualifications
- Strong communication and interpersonal skills
- Ability to handle stressful situations with poise and professionalism
- Conduct work-related functions in a professional manner