Job Type Part-timeDescriptionSUMMARY Provides food and beverage service to the guest in a gracious professional manner. Provides a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service.ESSENTIAL FUNCTIONS
- Responsible for setting, serving, maintaining and breakdown banquet functions both plated and buffet
- Anticipate guests' needs, respond promptly and acknowledge all guests.
- Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders.
- Assist banquet captain with the running of any banquet event
- Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures.
- Work quickly and safely at all times.
- Maintain and comply with all departmental policies/service procedures.
- Maintain positive guest relations at all times.
- Be familiar with hotel services/features and local attractions/activities to respond to guests inquiries accurately.
- Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements.
- Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives.
- Perform other duties as directed, developed or assigned.
RequirementsQUALIFICATIONS Required
- Minimum of 3 years banquet server experience in a 4 or 5 star resort environment. (AAA, Mobil, Relais & Chateaux or other highly rated)
- Basic knowledge of beverage and wine service.
- Valid San Diego County Food Handlers Card
- Ability to communicate in English with vendors, guests and staff, to their understanding
Desirable
- Previous experience with banquet set-up, dcor, elevation, flow
- Certification in CPR
- High school graduate or GED-equivalent.
SKILLS Required
- Strong computer skills to be used for report writing and point of sale system entries
- Ability to anticipate and understand guests' needs.
- Ability to move quickly and safely through workspace.
- Ability to focus attention on service details.
- Ability to follow directions thoroughly.
- Ability to work cohesively with co-workers as part of a team.
Desirable
- Certification of previous training in liquor, wine and food service
- Ability to communicate in other languages
- Ability to motivate other banquet team members
TRAVEL REQUIREMENTS
PHYSICAL DEMANDS
- Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
- Constant need to perform the following physical activities: grasping, turning, finger dexterity.
- Occasional need to stand for long periods of time.
- Lifting/carrying up to 25 lbs. frequently and 40 lbs. occasionally.
- Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
- Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
Salary Description 16.00 + service charges + Tips