We believe that hospitality is a transformative art - that this place can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Job DescriptionWhile no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
GENERAL EXPECTATIONS:- Act with integrity, honesty and knowledge that promote the culture, values of Sorelle and our partners.
- Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
- Maintains clean and organized workstations that are cohesive with the restaurant's philosophy, culture and standards of excellence.
- Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
- Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
- Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
- Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
- Represents the restaurant professionally through effective communication, cooperation and relationships with all business partners.
ESSENTIAL JOB FUNCTIONS: (Includes but is not limited to the following duties. Other duties may be assigned):
- Understand and perform job duties to the expectations of Sorelle and the restaurant Service, Food, Beverage and Wine manuals.
- Perform all side work applicable to the assigned station.
- Participate in Pre-Shift meetings and learn new menu items.
- Welcome all guests and ensure guests receive responsive, professional, and gracious service always.
- Answer any questions about the drinks list, menu, specific food items, the wine list, or any other inquiries the guest may have.
- Liaise with the server to always ensure communication about the wants and needs of guests.
- Busses bar.
- Stocks all mis-en-place for Bar service
- Serves and refills water.
- Prepares and serves coffee and tea.
- Maintains the cleanliness of the bar area.
- Stocks and organizes all beverages in the bar area including alcohol, juices, N/A, mixers, etc.
- Polishes glass and silverware.
- Maintain a clean, safe environment at all times in the Dining Room and all service stations.
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant colleagues and guests.
SUPPORTIVE FUNCTIONS:In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant.
- Perform set up duties as requested to include side stations, storage areas and food staging area.
- Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.
- Fold napkins for meal periods to maintain an adequate supply.
- Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
- Operates as a member of the team, helping others and requesting help as needed.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
- Must be able to speak and understand the primary language(s) used in the workplace.
- Requires good communication skills, both verbal and written.
- Must possess basic computational ability.
- Must have complete knowledge of and use the service guidelines outlined in the Barback Manual.
- Further duties not currently listed in this outline may be added at the manager's discretion.
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by a Barback to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the Barback is regularly required to stand, walk, sit, talk or hear. Frequently it is required to use arms & hands to finger, handle, reach or feel objects, tools or controls. Barback is occasionally required to stoop, kneel, crouch, or crawl.The Barback must be able to lift and/or move up to 30 pounds, be able to work in a standing position for long periods and able to safely lift and easily maneuver plates, cases of water, chairs and dining room tables.
Why Work at Sorelle- Paid Time Off based on hours worked, up to 16 days in your first year.
- 8 Paid Public Holidays
- Wellness Reimbursement
- Up to 4.5% Company Match - Retirement Savings Plan
- Medical, Dental, Vision Insurance
- Flexible Spending Account
- Health Savings Account
Sorelle participates in E-VerifySorelle is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.