Job DescriptionJob DescriptionDescription:
Job Summary:
The Barista is primarily responsible for taking orders, preparing beverages, and serving guests at Portside Coffee & Gelato. This position is also responsible for cleanliness and safety of coffee & gelato shop areas of the property.
Compensation & Benefits:
- $16.85 per hour plus tips
- Paid Sick Leave
- Flexible schedule
- Discounts on meals
- Career advancement opportunities
Duties & Responsibilities:
- Deliver an amazing guest experience with fast and friendly service when taking orders and processing payments.
- Be knowledgeable and enthusiastic about the menu, with the ability to answer questions and make suggestions.
- Prepare and serve beverages consistently adhering to all recipe standards.
- Anticipate guests' needs and exceed customer service expectations.
- Protects establishment and patrons by adhering to sanitation and safety policies.
- Keep designated service stations clean and organized.
- Restock and replenish bar inventory.
- Ensure guests are enjoying their experience and take action to correct any problems.
- Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return.
- Complete assigned sidework at the beginning, during, and at end of shift.
- Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
About Portside Coffee & Gelato: Portside Coffee & Gelato is part of The Brigantine, Inc. with over 20 restaurants in 6 concepts throughout San Diego County: The Brigantine Seafood and Oyster Bar, Miguel's Cocina, Ketch Brewing, Ketch Grill and Taps, Topsail, and Portside Coffee & Gelato. We pride ourselves on a culture built on our team approach & guest-centered focus, encourage open communication, and thrive on the level of partnership this affords in each of our successful restaurants. Together we work towards our Mission Statement: Every Guest Leaves Happy! It is our goal to create an environment where our guests feel at home and our team members thrive.
Requirements:
Qualifications/Requirements:
- Minimum 1 year experience required.
- Friendly, energetic, detail-oriented team player who enjoys working in a fast-paced environment!
- A desire to help where needed and work as part of a team.
- Ability to work positively and maintain composure in a fast-paced environment.
- Strong organizational skills with the ability to monitor the entire bar area and service wells.
- Excellent communication skills.
- Exceptional attention to detail.
- Exhibit a professional appearance and mannerisms.
- Flexibility to work a variety of shifts.
- Must be able to stand, walk, reach, bend, stoop, and wipe for extended periods of time.
- Must be able to carry trays and supplies (up to 25 lbs.).