Moxy St Petersburg has arrived!!! We are looking for experienced and dynamic Crew Members to join our team at the Moxy St Petersburg Downtown. This is a groundbreaking new concept hotel offering unique positions throughout our hotel operations. Are you tired of the day-to-day hotelposition? Want to join a face paced, #playon vibe? Well, it is time to hang that suit in the closet and apply NOW! We are looking for Front Of The House Applying for the Front of House Crew you would be the first, middle and last impressions of our guest. From arrival at check in, to serving a cocktail throughout the day to prepping dinner for our guest in the evening WE DO IT ALL! Thats right! You're NOT just a barista. We are a complete package. We welcome diversity to help us showcase our local vibe. Duties include greeting guests, customer service, teamwork with all departments and spreading positivity with each other and our guests.***Toast experience welcomed!!!Wurzak Hotel Group is seeking a skilled and experienced Barista to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, fun & flavorful food options, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a team player ready to find a new home. If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality!Our Employer Brand:We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.Find out more about us on our website or click here to visit our Linkedin page!Our Perks:
- Highly Competitive Salary
- Culture of Excellence
- Paid Time Off
- Hotel Discounts
- 401K Company Match
- Career Development
- Peer-to-Peer Recognition
- Quarterly & Annual Awards
- Inclusive work environment
- Medical, Dental, Vision, Supplemental Insurance
Job Summary: The Barista/Coffee Shop Attendant is responsible for greeting guests and taking food orders which would entail light food preparation. Also, preparing beverages and assisting guests with any other grab and go or retail item. The barista is to be in compliance with policies and procedures, brand standards, and federal, state and local regulations. Process guest checks and collect payments in compliance with cash handling, credit card transactions, room charge processing and accounting policies and procedures. The ideal candidate is friendly, optimistic, detail-oriented, has an outgoing personality, enjoys working with people and working on a team; has a proven passion and ability to anticipate and exceed our guests' needs; and has knowledge of food and beverage operations.ResponsibilitiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.
- Reports any deviations from policies, procedures, brand standards and regulations to management.
- Complies with all guest service basics such as uniforms, name tags and proper guest greeting.
- Knowledgeable on hotel facilities and services to assist guests as appropriate.
- Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
- Impresses guests with quality and timely service in a pleasant and friendly manner.
- Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.
- Anticipate guests and fellow team member needs, respond promptly and acknowledge all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately.
- Respond in positive, calm tone to guest and team members at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.Greet guests as they arrive.
- Monitor surrounding and report concerns to supervisor.
- Complete closing side duties.
- Attend training, meetings, and other department events, as scheduled.
- All other duties as assigned by manager.
Fundamental Requirements:
- Ability to prepare and serve customized coffee beverages.
- Ability to understand and provide friendly guest service.
- Greet guests in a friendly and courteous manner and explain any specials and/or promotions for guest awareness.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages Record the details of the order from the guests check for accuracy.
- Ability to understand and comply with proper ordering and food handling techniques and state and local serving guidelines.
- Attention to details with good organizational and efficient time management skills.
- Great customer service skills and demonstrated willingness to exceed guest expectations.
- Consistent professional attitude and behavior with effective listening and communication skills. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient. Ability to satisfy the legal requirements for employment within the jurisdiction
Education and Experience:
- High school education or related experience.
- Previous experience as a coffee shop barista in a cafe setting is a plus.
- Familiarity with hospitality industry practices preferred.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.About Wurzak Hotel GroupAt Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws.How to Apply:Excited to take on the challenge? Your potential is our passion, Let's unlock the possibilities! Interested candidates should apply and submit a resume highlighting relevant experience.