TGI Fridays
Location: Valley Stream,NY, USA
Date: 2024-12-17T23:35:38Z
Job Description:
Responsible for supervising scheduled shifts and ensuring Guests receive a Fridays Style dining experience characterized by a fun atmosphere and great tasting food and drinks, prepared and served safely.Key Responsibilities:* Maintains a warm, welcoming , Corner Bar atmosphere.* ID all Guestsordering alcoholic beverages who appear to be 40 years old or younger.* Properly and promptly prepare, garnish, and serve drinks to Guests.* Engages with Guests by making drinks in front of the Guest using working flair.* Knows the menu and how to read each Guest to make appropriate beverage and food recommendations.* Upsells Guests on food or drink items when appropriate.* Keeps a clean, organized bar area.* Accurately rings up all orders in the POS system while maintaining ability to socialize with Guests.* Following all relevant brand standards for service.* Builds Guests count by promoting specials and building a regular clientele.* Strictly adheres to responsible alcohol service standards and is able to successfully slow down a Guest or cutoff an intoxicated Guest when necessary.Influences:* Following standards for Responsible Alcohol Service* Guest ExperienceMEASURES OF SUCCESS* Consistently fulfill the Key Responsibilities and Accountabilities above* Guest satisfaction scores* Successfully complete revalidation as outlined in the annual World Bartender Championship CompetitionManual* Keeping a clean and presentable Bar area* 100% Recipe adherence* 100% Cash handling adherence per company policyQUALIFICATION REQUIREMENTS* Must be dressed neatly and well groomed in company approved dress code at all times* Must be able to mix drinks quickly and accurately in a fast-paced, high volume environment* Must follow standards of Responsible Service of Alcohol* Must meet local jurisdiction requirements, including but not limited to obtaining required certifications* Must be able to operate P.O.S. system , make change correctly and make credit card transactions* Must be able to calmly respond to angry Guests and notify a Manager* Must be able to pass initial and annual validation* Must be able to respond clearly to Guests' requests* Must be able to hear well amongst loud background noise* Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs* Must be able to stand during entire shift* Must be able to reach, bend, stoop, shake, stir and wipeBase Wage Minimum Long Island, Westchester, and New York City: $15.00Base Wage Minimum remainder of New York State: $14.20DISCLAIMER: THE CONTENT WITHIN THIS DOCUMENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS. PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.
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