Position Overview:The all-new Cambria Hotel Lake Placid - Lakeside Resort is seeking an enthusiastic Server to join our hotel's culinary team. As a Server, you will play a key role in providing exceptional guest service within our hotel's dining areas. Your primary responsibility will be to ensure guests have a pleasant dining experience by delivering prompt and courteous service. You will be part of a dedicated team committed to delivering outstanding hospitality and creating lasting memories for our guests.
Job Responsibilities:- Prepare drink orders for guests according to specified recipes using measuring systems
- Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
- Prepare fresh garnishes for drinks.
- Stock ice, glassware, and supplies
- Familiarize yourself with menu items, daily specials, and promotions, and actively upsell additional items to enhance the guest experience and increase revenue.
- Stay informed about the hotel's facilities, events, and services to provide guests with accurate information and assist with inquiries.
- Address guest concerns promptly and professionally, striving to resolve issues to their satisfaction and escalating any unresolved matters to the appropriate supervisor.
- Collaborate with other team members, including kitchen staff and management, to ensure smooth service flow and maintain a harmonious work environment.
- Adhere to all food safety and health regulations, maintain cleanliness standards, and ensure the dining area is safe and hygienic.
- Process guest payments accurately and securely, handling cash and credit transactions following hotel procedures.
- Possibility to work banquets and to be creative with new drink recipes.
Qualifications and Requirements:Previous experience as a server or in a related customer service position is preferred.
- Previous experience as a bartender, and mixology knowledge required.
- Excellent communication and interpersonal skills, with the ability to interact professionally with guests and colleagues.
- Customer-oriented with a strong desire to provide outstanding service.
- A positive attitude and the ability to work effectively in a fast-paced and dynamic environment.
- Knowledge of food safety and hygiene standards is a plus.
- Willingness to work flexible hours, including weekends and holidays, as per the hotel's operational requirements.
- Physical stamina and the ability to stand, walk, and lift moderate weights for an extended period.
Cambria Hotel Lake Placid - Lakeside Resortis an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.