Job DescriptionThe Brookmere Hotel and Regent Restaurant & Bar, opening in December 2024, is actively searching for creative, fast-paced, and professional Bartenders to join our team!The Brookmere Hotel and Regent Restaurant & Bar, managed by Hay Creek Hotels, is a majordevelopment project in Saratoga Springs, New York, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site formerly known as Longfellows Hotel, Restaurant, and Conference Center will be raised and built upon, creating a home for the new 88-room upper-upscale hotel, full-service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnering with Hay Creek Hotels as managing partners. The property is currently projected to open in December 2024.Hourly pay rate, plus tips. Essential Functions:
- Greet, direct, seat, and take all orders of food and beverage guests.
- Serve guests in accordance with company standards.
- Organize and maintain consistent liquor inventory. Communicate inventory needs to appropriate manager.
- Participate in development of, and be knowledgeable of all wine and beer lists offered.
- Participate in development of, and be knowledgeable of all specialty cocktail menus.
- Ability to make pairing suggestions.
- Open and serve bottled wine in accordance to HCH service standards.
- Able to pour glass wine, beer, and mixed drinks in accordance with HCH service standards.
- Understand and practice safe serving practices, such as cutting a customer off, suggesting food items, spacing out drinks, calling driving assistance, etc.
- Ability to obtain proper certification for state liquor requirements.
- Complete proper set up for temporary or banquet bars.
- Prepare garnishes and mix drink ingredients prior to shift.
- Be thoroughly familiar with menu items and related materials.
- Clean and maintain all working areas and equipment.
- Obtain settlement from customers, either cash, credit or room charge, and settle bills using the POS system.
- Complete all listed opening, side-work, and closing checklists, cleaning checklists, and duties related to shift.
- Reconciliation cash, accurately charge credit cards, and make appropriate cash deposits at end of shift.
- Practice cleanliness and safety in all dining areas, liquor and wine storage areas.
- Understand and communicate daily specials and specialty menus to guests.
- Deliver food consistent with expectations of proper timing of food courses.
- Practice conscious knowledge of food allergies and safety, communicate effectively to guests with allergies, let manager know before ordering for guest.
Experience and SkillsRequired Experience:
- High School diploma or equivalent
- Must feel comfortable with technology. Working knowledge of a Point of Sale system preferred
- 1 year bartending experience in a high-volume restaurant, fine dining preferred.
- Alcohol service training certificate a plus (will train if needed).
- Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude
- Ability to operate smoothly under pressure and stress
- Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).
Job Benefits
- Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness*
- Competitive Salary/Wages
- Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave*
- Standard Annual Performance/Salary Reviews
- Merit and Cost of Living Adjustments
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
- Discounts at specific property partners (NEIRA, Historic Hotels of America)
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
- Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
- Supportive, open-door policy work environment
- Work Culture that is fun, energetic and motivating
- Employee Recognition Program - 'Delight and Surprise Dollars'
- Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs
*for benefit eligible employees