BARTENDER
: Job Details :

ResponsibilitiesThe Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).* Making drinks to spec recipe.* Demonstrating responsible alcohol service.* Serving food.* Handling cash & other forms of payment.* Making proficient sales transactions - using a point-of-sale system.* Properly checking I.D.s - for guests who appear to be under 30 years old.* Maintaining proper cash drawer balances.* Directing guests to areas/restrooms.* Demonstrating impeccable product knowledge.* Suggestive selling - using proven techniques.* Maintaining a clean and organized bar area.* Maintaining proper product pars - through bar pulls & inventories.* Stocking liquor, beer, wine and glassware throughout the shift.* Properly labeling, dating, covering and refrigerating prepped items for the bar.* Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware.* Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc.* Answering questions - accurately and politley.* Creating memorable experiences.* Entertaining guests to create Raving fans .This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.QualificationsEXPERIENCE, EDUCATION, CERTIFICATION* High School diploma or GED equivalent.* 2 plus years of high volume bartending experience is required.* In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).SKILLS* Remaining calm in a hectic, fast-paced atmosphere.* Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.* Displaying a positive and outwardly friendly attitude toward guests.PHYSICAL DEMANDS* Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.* Ability to sit for extended periods of time.* Ability to make repeating movements of the arms, hands, and wrists.* Ability to express or exchange ideas verbally and perceive sound by ear.* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.* Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.* Ability to turn or twist body parts in a circular motion.* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.* Ability to travel via auto or airplane for long periods of time.ADDITIONAL REQUIREMENTS* In some U.S. states, a legal minimum age is required to serve food & alcohol - check with the person interviewing you to ensure you meet these requirements.* Follows all food safety & sanitation procedures.* Practicing all general safety standards.* Performing duties which require bending & reaching.* Maintaining a well-groomed appearance ( having a plan ).* Following all uniform guidelines.* Practicing all safety & sanitation standards.* Recycling products, where possible.* Maintaining HRC's 5 core Values and Mission Statement.* 18 years oldNative Americans receive preference in accordance with Tribal Laws.