Massanutten ResortJob SummaryResponsible for providing excellent customer service to guests including greeting, taking food and beverage orders, answering questions and providing information about the resort and surrounding areas, preparing alcoholic beverages for guests and server tickets, upholding a clean and organized service and work area, as well as any other duties assigned by management while upholding company safety and sanitation policies.RequiredExcellent customer service and organizational skills Excellent written and verbal communication skillsKnowledge of standard cocktails recipes and preparation Knowledge of beer and wine pairingsUnderstanding of and adherence to ABC regulations and policiesMust be at least 21PreferredPrevious serving and/or bartending experienceTypical ScheduleDays:Schedule varies including mornings, evenings, weekends, and holidaysHours:Varied hours depending on business demands Core Responsibilities
- Provide excellent customer service to all guests
- Fill alcoholic beverage orders for guests and server orders
- Enforce ABC policies and regulations
- Upsell products whenever possible
- Communicate and work with team to ensure efficient task completion
- Maintain an orderly and clean work area
- Process payments and accurately make change using point of sale system
- Ensure proper rotation of stock including beer, wine, and cocktail mixers to provide quality control on perishable goods
- Other duties as assigned by management
For more information, contact us at 540-###-#### or ...@massresort.com.