BDC Representative
: Job Details :

Hilbish Ford is a family-owned dealership with 65 years of experience. We're always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!What We OfferHealth insurance401(k) plan + matchVacation timePromote from withinEmployee longevityPartners with our communityResponsibilitiesAnswer customer calls and establish follows-up with sales appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with leads that are not ready to make an appointment or no-show.Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.QualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver's license