Behavioral Health Associate - REMOTE
: Job Details :

Behavioral Health Call Center Agents - Remote

Candidates must currently reside in one of the following NC counties (NO EXCEPTIONS) : Anson, Beaufort, Bertie, Bladen, Brunswick, Camden, Carteret, Chowan, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.

Make a Difference Every Day: Fulfilling Work-from-Home Opportunity! (Exclusive to North Carolina residents)

Are you looking for a rewarding career where you can truly impact lives? Join our compassionate team of Call Center Agents and be the voice of hope for those in need - all from the comfort of your own home!

An expanding behavioral health agency in North Carolina is seeking empathetic professionals to join the mission of supporting mental health, substance use recovery, and developmental disability services across our communities.

As a Call Center Agent, you'll be the vital first point of contact, providing a lifeline to individuals and families seeking crucial support and resources. Your caring approach and expertise will guide callers toward the help they need, making a real difference in their lives every single day.

What Makes This Role Fulfilling:

• Be a beacon of support for those facing challenging times
• Connect people with life-changing services and resources
• Use your compassion and problem-solving skills to improve lives
• Gain deep satisfaction knowing you've helped someone each day
• Grow your expertise in the rewarding field of behavioral health
• Enjoy the flexibility of working from home while making a meaningful impact

What We Offer:

Competitive pay, a selection of health insurance options

Flexible schedules to suit your lifestyle- Hours may vary by job offer depending on availability. Typical schedules are 7:00am-3:30pm, 8:30am-5:00pm, 9:30am-6:00pm and 11:30am-8:00pm; Monday – Friday, holiday hours may be required.

Ongoing training and support to enhance your skills

The opportunity to be part of a mission-driven team

Qualifications:

A passion for helping others and making a positive impact

Minimum 1 year of call center or customer service experience

Behavioral health experience is a plus

Excellent communication and empathy skills

Ability to work efficiently in a home office environment

Join our dedicated team and experience the profound satisfaction of knowing that your work truly matters. Every call you take, and every person you assist, brings positive change to our communities. Apply today and start your journey towards a deeply rewarding career!