Behavioral Health Medical Operations Coordinator
: Job Details :

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100%paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.Functional Title: Behavioral Health Medical Operations CoordinatorJob Title: Program Specialist VIIAgency: Health & Human Services CommDepartment: BHS Medical DirectorPosting Number: 1647Closing Date: 01/18/2025Posting Audience: Internal and ExternalOccupational Category: Community and Social ServicesSalary Group: TEXAS-B-25Salary Range: $5,797.66 - $9,508.25Shift: DayAdditional Shift:Telework: Part-TimeTravel: Up to 10%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: ExemptFacility Location:Job Location City: AUSTINJob Location Address: 4601 W GUADALUPE STOther Locations: AustinMOS Codes:16GX,60C0,611X,612X,63G0,641X,712X,86M0,86P0,88A0,88B0,8U000,OS,OSS,PERS,YN,YNSBrief Job Description:The Program Specialist VII (PS-VII) supports the Community Behavioral Health Medical Director and may support the Substance Use Medical Director with medical leadership and oversight of the public outpatient behavioral health system. The PS-VII works under the direct supervision of the Community Behavioral Health Medical Director to provide advanced (senior-level) consultative services and technical assistance for the HHSC (Behavioral Health Services) division. Primary duties support the consultative and oversight responsibilities of the Community Behavioral Health and Substance Use Medical Directors.Work involves reviewing literature and statutes; collecting, analyzing, and interpreting data; creating reports and presentations; organizing and conducting stakeholder meetings; delivering presentations; reviewing policies and procedures; preparing informational briefs; and performing other duties as assigned to assist with behavioral health policy, planning, and programming.Essential Job Functions (EJFs):1.- Identifies and executes projects and initiatives that advance Behavioral Health Services. Collect and analyze data from internal data systems to create reports, briefing documents, and presentations on the public behavioral health system. Draft white papers and policy documents, communicate updates to contractors, manage email correspondence with stakeholders, prepare rule drafts, and create action memos. Works with PowerPoint, Excel, and other tools to synthesize and present information in a form and complexity tailored to various audiences. (40%)2.- Develops and maintains a high degree of familiarity with state and federal statutes, policies, legislative reports, and other information related to Behavioral health services. Researches and communicates the historical basis for current Behavioral Health Services policies and decisions. Develop relationships with other states' public behavioral health leaders to identify and implement best practices in Texas. Stays up to date with national clinical guidelines. Synthesizes and provides an overview of relevant information to Medical Directors to inform decision-making. Reviews and analyzes medical literature, providing summary information to the medical directors (25%).3.- Plans, organizes, and conducts meetings and workgroups with internal Intellectual and Developmental Disabilities-Behavioral ( IDD-BH) and external stakeholders, including researching and preparing materials, establishing and managing project goals, and maintaining communication with stakeholders before, during, and after meetings. Develops and delivers presentations to various stakeholder groups. Attends meetings in lieu of the medical directors, with the authority to speak as their representative and to commit to the project on their behalf. (25%)4.- Develop surveys and analyze data to recommend Behavioral Health Services (BHS) Policies and contracting. Assists medical directors in completing reports mandated by statute or rule by synthesizing data, attending meetings relevant to medical directors as representatives of the medical director's office, and performing other duties assigned by medical directors. (10%)Registration, Licensure Requirements or Certifications:Current, valid Texas License as a licensed professional counselor and licensed clinical social worker. Licensed psychologist, licensed marriage and family therapist, advanced practice nurse, or physician assistant.Knowledge, Skills, and Abilities:Knowledge of Texas's public mental/behavior/substance use health system includes state-funded health services and behavioral health principles.Skill in Effective verbal communication and public speaking. Developing, writing, and editing executive documents and briefings; performing extensive data analysis and quantitative and qualitative interpretation of policy issues related to behavioral health; and comprehending complex healthcare issues, including identifying problems, evaluating alternatives, implementing solutions, and prioritizing activities to meet strict deadlines.Ability to Communicate effectively orally and in writing, Gather, assess, correlate, and analyze data. Prioritize workload and demonstrate strong organizational skills. Work independently, perform effectively, and produce results. Establish and maintain positive relationships with external and internal partners, work cooperatively in a team environment, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel in governmental entities and programs. Develop complex, detailed implementation plans; develop products to support the implementation of evidence-based practices; create materials for training and technical assistance events; lead cross-functional workgroups; create statewide rules for behavioral health policy; ability to build and maintain strong relationships with diverse professionals and stakeholders.Initial Screening Criteria:Required: Graduation from an accredited four-year college or university AND two years of full-time experience in a Behavioral Health related field.Preferred: Advanced degree in Public Health, Social Work, Counseling, psychology, Nursing, Medical Services, Health Administration, or Epidemiology. Experience working in and knowledge about public behavioral health systems. Experience working with behavioral health data. Experience with medical literature, including searching, retrieving, and interpreting research articles and policy guidelines; knowledge of statistical techniques and interpretations pertaining to medical literature and behavioral health data -experience managing data-driven projects/systems. Proficient with Microsoft Office products: Outlook, Excel, PowerPoint, and Word.Additional Information:Ability to communicate effectively orally and in writing.Ability to work collaboratively in teams.Ability to work in a high-profile and fast-paced environment.Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Active Duty, Military, Reservists, Guardsmen, and Veterans:Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.ADA Accommodations:In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-###-####. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.Pre-Employment Checks and Work Eligibility:Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 FormNearest Major Market: Austin