Location: Bridgeport,CT, USA
Summary: Responsible for the coordination, monitoring, and improvement of quality initiatives in the BH department.
SPECIFIC DUTIES AND RESPONSIBILITIES: All duties are subject to accommodation in accordance with the American Disability Act (ADA).
* Completes quarterly quality audits, compiles data and presents reports to CBHO.
* Makes clinical and training recommendations to CBHO based on data and trends.
* Acts as liaison between BH and finance department to ensure effective workflows are in place.
* Assists in writing and revising BH policies to reflect regulatory changes and best practices.
* Assists in the implementation of Joint Commission, DPH, DSS, DMHAS, CSSD, UDS clinical measures etc. standards.
* Participates in BH Ochin Workgroup and staff trainings on Ochin changes and updates.
* Assists in preparing behavioral health grant applications and reports as assigned, including oversight for gathering data.
* Works in collaboration with Quality Department for BH data collection and reports.
* Troubleshoot issues with referral sources, agencies; assist with client grievances.
* Supervision of staff as needed.
* Maintains direct client caseload as required.
* All other duties as assigned.
Qualifications:
* Strong organizational and communication skills (written and verbal)
* Excellent interpersonal skills
* Computer literate including Microsoft Office, especially Excel and Word.
* Ability to work well with culturally diverse populations.
* Experience working in a behavioral health environment.
* Ability to utilize an electronic health record (Ochin preferred)
Education and/or Experience:
* Master's Degree in Social Work, Marriage and Family Therapy, Counseling, or related behavioral health field.
* Fully licensed in the State of Connecticut (LCSW, LMFT, or LPC required)
Physical Requirements and Work Environment:
The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the manual dexterity sufficient to operate phones, computers and other office equipment.
The position requires the physical ability to kneel, bend and perform light lifting. This person must have the ability to write and speak clearly using the English language to convey information and be able to hear at normal speaking levels both in person and over the telephone.
Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Generally, the working conditions are good with little or no exposure to extremes in health, safety hazards and/or hazardous materials. This person must have the ability to travel as required to work with staff.