Location: Solvang,CA, USA
Responsible for greeting guests, assisting with guest luggage, and extending superior guest service.
Responsibilities:Welcomes guests to hotel with a warm and sincere greeting; addresses guests by name upon meeting and departing. Opens doors for guest, clients, and Team Members. Escorts guests to rooms and gives thorough instructions on all features and functions of guest room. Responds to and answers in-house guest calls for bell service. Handles and carries guest luggage. Offers to fill guest ice bucket. Checks in laundry from cleaners and delivers guest laundry. Delivers gift baskets, flowers, and all special deliveries to guest rooms. Runs errands for guests and hotel office Team Members. Cleans and polishes luggage cart and front entry doors. Gives directions and relays information to guests. Maintains baggage hold room and claim tickets. Provides information about Chumash Casino Resort facilities and the local area. Performs other duties as assigned.
Qualifications:High School Diploma or GED Certification preferred. One year of experience in hotel environment preferred. Customer service experience preferred. Must have exceptional communication skills, including the ability to converse, read and write in the English language. Must be able to work independently. Must be willing to work a variety of day, evening, holiday, and weekend shifts. Ability to operate cleaning machines and equipment. Basic mechanical ability is required. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. Native American hiring preference applies.
Location:400 Alisal RoadMinimum Pay Rate:$16.66 per hour (Avg. including tips $17.39)Maximum Pay Rate:$16.66 per hour (Avg. including tips $17.39)