Bell Person
: Job Details :

Assists arriving and departing guests in a highly professional manner and with utmost courtesy. Handles all luggage, baggage, packages, etc. carefully and safely. Rooms arriving guests and assists guests who are checking per Hotel standards. Ensures that all luggage and bags are in a safe, secure area while awaiting transfer. Completely familiar with all room types, room amenities and Hotel facilities, provides such information to Hotel guests. Completely familiar with Hotel emergency procedures and provides necessary information to Hotel guests. Handles guest inquiries professionally and with the utmost courtesy and accuracy. Answers telephone in accordance with Loews Hotels Star Service standards. Becomes familiar with guests names and acknowledges guests by name. Provides guests with Hotel and surrounding area information and travel directions. Promotes Hotel facilities, Food and Beverage outlets, and recreation programs. Transports guests to/from recreation areas in a safe and tim...Hotel, Information