Bellperson (Substitute) - Conrad New York Downtown
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Job Description - Bellperson (Substitute) - Conrad New York Downtown (HOT0B4ZD)Job Number: HOT0B4ZDWork LocationsConrad New York, 102 North End Ave, New York 10282The stunning Forbes 4-Star Conrad New York is looking for a Substitute Bellperson to join the Front Office Team!Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets, including a 3-meal restaurant, rooftop bar, and in-room dining.Shift: Various - must be available to work weekdays, weekends, and holidays.As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet and escort arriving and departing guests to and from their accommodations.Retrieve and transport guest luggage.Inspect guest rooms and acquaint guests with these rooms and their features.Respond to guest inquiries and requests in a timely, friendly, and efficient manner.Organize and store luggage, as needed, according to guidelines.Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.Ensure messages and faxes are regularly delivered throughout the day.Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.Assist in the maintenance, appearance, and functionality of equipment.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. We look for demonstration of our Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline.In addition, we look for the demonstration of the following key attributes:QualityProductivityCustomer FocusWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Our vision to fill the earth with the light and warmth of hospitality  unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:Access to your pay when you need it through DailyPay.Medical Insurance Coverage - for you and your family.Mental Health Resources.Best-in-Class Paid Time Off (PTO).Go Hilton travel discount program.Supportive parental leave.Matching 401(k).Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).Career growth and development.Team Member Resource Groups.Recognition and rewards programs.* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.Pay Range: The hourly rate is $17.65 to $24.88 per hour and is based on applicable and specialized experience and location.#LI-JS3JobGuest Services, Operations, and Front Office#J-18808-Ljbffr