Benefits Administrator
: Job Details :

Position Overview

We are seeking a dedicated North American Benefits Administrator to join our dynamic and rapidly evolving Human Resources department. This is an exceptional opportunity for a motivated individual with 2-4 years of experience in benefits administration or management, seeking career advancement. While experience in the Canadian benefits landscape is considered a strong asset, the ideal candidate should possess a proactive attitude, demonstrating an eagerness to engage in deep research, learning, and self-driven responsibilities. The Benefits Administrator will play a crucial role in supporting the administration and improvement of employee benefit programs across the U.S. and Canada. As a key member of the North America Human Resources team, the individual will liaise with various stakeholders, from internal teams to third-party vendors, to ensure the effective and compliant delivery of benefits programs.

Essential Duties and Responsibilities

· Administer and coordinate employee health insurance and healthcare plans.

· Manage and support the company's 401(k) plan.

· Ensure compliance with state and federal regulations concerning employee benefits.

· Manage all benefits-related compliance reporting requirements and audits, providing necessary documentation and information.

· Execute annual open enrollment initiatives, liaising with vendors in both the U.S. and Canada.

· Administer and maintain company benefits programs, ensuring alignment with organizational goals and compliance standards.

· Inform and advise employees on benefits matters, including eligibility, coverage, and provisions.

· Compile and maintain benefits records and documentation.

· Serve as the primary liaison between employees and insurance vendors for benefits-related inquiries and dispute resolution.

· Update and maintain internal policies and procedures affected by benefits adjustments.

· Collaborate with our offshore teams to manage benefits-related updates and changes.

· Facilitate new hire onboarding and lead benefits enrollment processes.

· Proactively negotiate with insurers to secure cost-effective benefits for employees.

· May assist with special projects within the benefits area to support broader HR initiatives.

Required Knowledge, Skills, and Abilities

· Good understanding of retirement plans, including 401(k)s.

· Good knowledge of healthcare plans, such as self-funding options, HMOs, and PPOs.

· Knowledge of local, state, and federal benefits laws and regulations.

· Excellent organizational and project management skills.

· Clear and effective communication abilities.

· Demonstrated competency in conducting independent research concerning benefits plans and regulatory changes.

· Strong relationship management skills with both internal stakeholders and external vendors.

· Proactive approach to problem-solving.

· Exposure to more complex benefits administration tasks is a plus.

Education and Experience

· Bachelor's Degree in Business Administration or a related field is preferred.

· Minor or certificate in Human Resources or Benefits Management is strongly preferred.

· 2-4 years of relevant work experience in Human Resources or Benefits Administration.

· Proficiency in software systems, including ADP Workforce, Outlook, Excel, and MS Word.

· Experience with Canadian benefits landscape is an added advantage.