Location: Charleston,WV, USA
Equal Opportunity Employer, Including Disability/VETS
Summary Description
Provides administrative support to the Benefits and Payroll Departments with an emphasis on leave administration and the timekeeping system. Independently manages the application, authorization and tracking processes for leave of absence programs, including sending benefit payment information to employees while on leave. Responsible for sending claim funding information to the accounting department weekly. Delivers a high level of customer service for internal and external customers including timely and thorough communication.
Essential Functions
* Processes all leave of absence (LOA) and accommodation requests
* Administers FMLA and City Leave including determining eligibility, sending and tracking required forms, monitoring time taken, and communicating with payroll, benefits, employees, managers and HR Reps
* Maintains employee records in HRIS software through accurate and timely processing of leave case management and notifies Help Desk and payroll when leaves begin and end
* Tracks, bills, and collects insurance premiums from employees on leave when premiums are not deducted through payroll
* Sends claims funding request to Accounting each Wednesday, notifies Benefits Assistance Corporation and Benefits Manager when complete, and saves files with information for future reference
* Makes deposits of check payments received from our medical TPA for COBRA, reinsurance, and refunds and employees on leave
* Administers workers compensation program; receives and tracks employee accident reports; sends claims to workers compensation carrier in a timely manner; communicates with employees and workers compensation carrier to clarify/answer questions as needed; files OSHA annual reports
* Participates in annual workers compensation audit
* Provides annual budget reports for workers compensation premiums
* Sends proper forms to employees requesting AIB and/or tuition loan forgiveness; forwards information received to Benefits Manager for approval for payment; and follows up with employees to obtain grades at the end of each semester
* Prepares short-term disability pay information for disability carrier for employees beginning leave
* Takes minutes of quarterly health and welfare and 401(k) committee meeting minutes
* Maintains employee benefit files in HRIS software
* Cross-trains for E-Time
* Assist employees with benefits and payroll questions and concerns; directs them to appropriate resources as applicable
* Assists with annual benefits open enrollment
* Assists with gathering data for auditors for health and welfare plan and retirement plans
* Organizes flu shot visits for Operations Center annually
* Maintains highest level of confidentiality in all employee matters
* Verifies 401k deduction changes from record keeper match deductions imported to HRIS
* Serves as backup to Benefits Manager & Payroll Specialist II
* Makes photocopies; mails, scans and emails documents; and performs other clerical functions
Position Requirements
* High School Diploma or equivalent; job-related Certificate or Degree preferred
* One to three years of employee benefits experience required; experience in an HRIS environment preferred
* One to three years of payroll experience in HRIS/Payroll software required; experience with current HRIS/Payroll provider (ADP) preferred
* Work is generally performed indoors in environmentally controlled conditions
* Typically the employee may sit to perform the work. However, there may be some standing, walking, bending and carrying of light items in the course of the work
* Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions
Critical Skills / Expertise
* Ability to relate well to others
* Excellent written and oral communication skills
* High level of interpersonal skills to handle sensitive and confidential situations
* Some analytical ability is required in order to gather and summarize data for reports and find solutions to various administrative problems
* Strong numeracy skills
* Ability to start and maintain projects with little supervision
* Ability to make determinations on LOA requests and summarize data for reports and find solutions to various administrative issues
* Strong organizational skills and ability to prioritize multiple tasks to meet deadlines
* Strong attention to detail
* Regular and reliable attendance is required