Location: Gainesville,FL, USA
Overview:
Responsible to provide a wide variety of Human Resources customer service to Shands HealthCare employees with specific emphasis on leave management. Provides comprehensive employee benefits customer service to Shands HealthCare employees by answering questions, educating and counseling employees on leave of absence polices and procedures, including Family and Medical Leave (FMLA). Maintains employee benefits data and performs activities in support of HR processes. Provides information about benefit plan products and services to all customers. Educates customers in all benefits and other HR-related processes.
Qualifications:
Minimum Education and Experience Requirements:
Benefits Assistant (Products and Services): High school diploma or equivalent; 3 years direct customer service experience, preferably in Human Resources, benefits, or insurance industry.
Benefits Assistant (Leave Management): High school diploma or equivalent; 3 years direct customer service experience, preferably in Human Resources, benefits, or insurance industry
Motor Vehicle Operator Designation:
Employees in this position:
Will not operate vehicles for an assigned business purpose
NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job. Please indicate the appropriate operator designation on the Request for Personnel (RFP) form at the time a RFP is submitted to post the position.
Licensure/Certification/Registration:
None