Benefits Coordinator
: Job Details :

Under the general supervision of the Human Resources Director, this position will primarily assist the Benefits Administrator by performing recordkeeping, maintaining files, processing changes to benefits, and creating, maintaining and updating databases. Answers general questions from employees byproviding benefits information, creates a variety of reports and assists with open enrollment and employee educational presentations. This position may also assist the Benefits/Leave Analyst by performing record keeping and maintenance and updating of files and databases as a secondary responsibility. This position will also assist the HR Employee Data Analyst with various duties.* Provides primary support to the Benefits Administrator by performing record keeping, assisting with open enrollment, maintaining files, and processing changes to benefits.* Provides ancillary support to the Benefits/Leave Analyst by performing record keeping, and maintaining files as needed.* Assists the HR Employee Data Analyst with various tasks, such as; data entry into MUNIS and keeps updated records of employees.* Assists Benefits Administrator with monthly Health Care Coalition meetings, keeps list of members, creates and sends monthly invite to include agenda and documents, keeps minutes and disperses to members.* Facilitates new hire orientation, creates electronic link for attendance, sends notice to unions, conducts several facets of orientation.* Researches collective bargaining agreements as they relate to benefits administration.* Works with Ingham county retirees to process healthcare reimbursement, ensures retirees are enrolled accurately for benefits, assists retirees with questions and complete life insurance requests to ensure timely payout of benefits to beneficiary.* Creates and updates databases such as those related to benefits and leaves of absences to assist the Benefits Administrator and Benefits/Leave Analyst.* Assists in creating reports related to benefits and leaves of absences as required for reporting.* Provides general customer service to members of the public and Ingham County employees by answering questions, and directing calls and visitors to appropriate personnel.* Facilitates and provides information during employee training sessions regarding benefits and open enrollment.* Answers frequently asked questions related to employee benefits, and processes related to pursue ADA Reasonable Accommodation, FMLA and other leaves of absences.* Maintains the integrity and confidentiality of human resource related information, files and records, including but not limited to personally identifiable information and personal health information.* Ability to meet deadlines in a timely manner, change focus on projects as needed and multitask.* Ability to travel to various locations across Ingham County for meeting.* Dependability and regular attendance is required.* Ability to handle stressful situations on an occasional basis while providing excellent customer service.* Creates employee master for all new hires in the payroll system. Initiates the new hire orientation process. Responds to questions regarding salaries, retirement benefits, and forms.Other Functions:* Performs other duties as assigned.* Must adhere to departmental standards in regard to confidentiality and other privacy issues.(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)Education: Associate's Degree in Human Resources, Business Administration or related field with coursework in Human Resources.Experience: Two (2) years of administrative support experience in the areas of personnel administration, human resources, or labor relations or a closely related setting.Other Requirements:* None listed(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria)Working Conditions:This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions.Physical Requirements:* This position requires the ability to sit, stand, walk, traverse, climb, balance, twist, bend, stoop/crouch, squat, kneel, crawl, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.* This position's physical requirements require little to no stamina in climbing, balancing, crawling and pinching.* This position's physical requirements require periodic stamina in twisting, bending, stooping/crouching, squatting, lifting, carrying, pushing, and pulling.* This position's physical requirements require regular stamina in standing, walking, traversing, grasping, and handling.* This position's physical requirements require continuous stamina in sitting, typing and enduring repetitive movements of the wrists, hands or fingers.* This position performs light work requiring the ability to exert 20 pounds or less of force in the physical requirements above.* This position primarily requires close visual acuity to perform tasks within arm's reach such as: viewing a computer screen, using measurement devices, inspecting and assembling parts, etc.* This position requires the ability to communicate and respond to inquiries both in person and over the phone.* This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.* This position requires the ability to handle varying and often high levels of stress.(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements)November 2023MC6