Position Summary:Assess, apply for, and ensure clients receive the maximum allowable benefits as well as liaison with all appropriate city, state, and federal agencies on behalf of the program.Principal Responsibilities:
- Contact all income sources for new clients (i.e. social security, pensions, SSI, VA) and submit applications necessary to collect income.
- Follow up on collections and resolve collection problems.
- Obtain copies of marriage certificates, death certificates or any other documentation required for benefits.
- Prepare and coordinate applications for entitlements, such as Medicaid and Home Care benefits, Food Stamps, SSI, and HEAP.
- Ensure all activity done on behalf of clients are recorded in the appropriate client files.
- Adhere to organization's standards by completing annual mandatory trainings in a timely manner on topics including - but not limited to - Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
- Supports organization's mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
- Adheres to the organization's policy in regards to absenteeism and appearance.
Salary Range: $20 - $22 per hour commensurate with experience Job Competencies & Minimum Qualifications:
- High School diploma or General Education Degree (GED)
- At least 6 months to 1 year relevant experience
- Computer literate
- Excellent verbal and written skills
- Excellent customer service skills
- Able to multi-task and work independently with a great attention to detail
Working Conditions/Physical Demand:
- Business office environment with phone and computer use.
- Ability to attend meetings and training outside of office environment.
- Ability to travel to in the field.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)