JOB DESCRIPTION
Benefits Specialist
The Benefits Specialist will assist the Benefits Manager in handling benefit policies and compliance needs. This role will split their time between back-end administration and front-facing employee inquiries. The ideal candidate brings benefits administration experience, a strong desire for proactivity and exceptional customer service.
JOB TASKS AND RESPONSIBILITIES
- Effectively assist with administering all benefits programs including but not limited to 401(k), health and welfare plans, COBRA, wellness programs and voluntary benefits.
- Respond to employee questions including but not limited to plan eligibility, life event changes and wellness events.
- Lead the orientation of new hires and educate current employees on benefits.
- Inform employees of changes and developments related to benefits including eligibility, coverage, and provisions.
- Conduct vendor and HRIS audits to ensure accuracy of benefit records.
- Manage monthly benefit invoicing and reconciling to ensure accuracy of payments, track YTD spendings versus allocated budget.
- Resolve billing and enrollment discrepancies with carriers, HRIS and payroll records.
- Assist with ACA Reporting and year-round local, state, and federal compliance matters for health and welfare plans, including 5500 filings, Non-Discrimination testing and all other compliance related filings.
- Plan and coordinate annual open enrollment processes and new employee benefits enrollment to ensure all critical tasks are completed, employee communication is timely, and deliverables are executed.
- Maintain knowledge of trends, developments, and best practices in benefits administration.
- Manage vendors including standing or touch-base meetings to ensure services are delivered within contractual agreements.
- Complete other duties as assigned.
QUALIFICATIONS, SKILLS, AND EXPERTISE
- 3 – 5 years' experience in benefit administration
- Bachelor's degree (B.A.) preferably in human resources management, finance, or related field, or equivalent combination of education and experience
- CEBS/CBP/PHR certification or advanced training in benefits and/or leave management are great plus.
- Strong knowledge of benefits-related legislation, compliance, and regulations.
- Robust analytical skills including an advanced level ability in Excel.
- HRIS/Benefits Systems experience preferred
- Excellent oral and written communication skills
- Strong project management skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong attention to detail and accuracy
- Maintain strict confidentiality of sensitive and confidential data.
Equal Employment Opportunity