Location: Boston,MA, USA
A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.
Position Summary
The Beverage Manager oversees and manages the local property's beverage programs and staff, interacts with guests to ensure hospitable service, and focuses to promote and maximize wine sales. This position is designed to strengthen City Winery's positioning as a food-, beverage- and service-centric destination with focus on hospitality and education, and to highlight our offerings through promotion and sales of City Winery produced wines, alongside beverages from producers around the world.
Minimum Qualifications
• Must have minimum of 3+ years of beverage management/ wine sales experience or relevant experience
• Minimum 2 years' supervisory experience and exceptional leadership skills
• Strong knowledge of wine, beer and spirits, their origin, taste, ingredients and service
• Current knowledge of local beverage market, its offerings, limits and beverage related laws
• High integrity, work ethic, and unparalleled passion for hospitality, food, wine, and music
• Ability to successfully multi-task, delegate, and manage several projects at once in high-pressure, fast paced environment
• Ability to respectfully mentor, train, develop, and hold teams accountable to expectations
• Understanding of costing and Inventory required
• Professional and effective communication skills
• Superior organization skills and attention to detail
• Flexible and able to work independently as well as collaboratively with a team
• Must be familiar with forklift: press loading, barrel stacking
• Must have proficient computer and technological skills including Microsoft Word and Excel; winemaking database experience preferred
• Ability to perform physical requirements of position including standing for extended period of time, kneeling, stooping, using stairs, able to lift, carry, push, pull weight of at least 50 lb.
• Ability to work a flexible schedule including weekends and holidays as needed,
Overview of Responsibilities
• Oversee day to day activities of beverage department
• Responsible for direct management and oversight of all wine and beverage staff, alongside General Manager
• Ensure high level of guest service is consistently provided and listen/respond to guest and employee concerns and questions.
• Ensure that all beverage products served meet the established specifications and standards.
• Train and enforce practical application of all Health Code requirements and all health and regulatory compliance is followed
• Responsible for the knowledge of all alcohol laws and ordinance and the implementation of these requirements.
• Ensure the proper level of service is provided based on forecasted needs. Work with other management to ensure proper management & staff coverage at all times through effective, methodical scheduling and planning.
• Complete required daily financial tools and reports, and ensure that all revenues are captured and reported accurately.
• Execute and audit beverage inventory and cost control systems and processes.
• Analyze and evaluate beverage department profits and loss statements and makes recommendations as to alternative courses of action.
• Participate in matters pertaining to the purchase of products. Ensure all products necessary for beverage operations are ordered and delivered in a timely fashion.
• Support in planning and execution of beverage related events, as needed
• Maintain a clean, sanitary, safe and comfortable work environment for employees and guests; creating a positive work environment that fosters harmony and growth.
• Ensure that all bars and beverage equipment is operated safely and with reasonable care, reporting mechanical problems to the proper department for repair. To generate and track work orders as needed.
• Lead beverage department personnel in the proper performance of their duties; leading by positive example at all times.
• Conduct, attend and satisfactorily complete all training as needed
• Perform all other duties as per business need
About Us
Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.
We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.