Massanutten ResortJob SummaryThe Bike Patroller treats injured or ill guests and employees at the Snow Sports area and bike park, provides transportation to the base area for those guests as needed, documents their actions, and monitors the slopes and bike trails forunsafe conditions and corrects those conditions.RequiredOutdoor Emergency Care certificationCPR/AED for the Professional Rescuer certificationICS-100 certificationMust be at least 18Good bedside manner and customer service skillsStrong attention to detail Strong mountain bike and ski or snowboard skillsNational Ski Patrol memberPreferredEMS experienceRope rescue experienceTypical ScheduleDays:Varies, including weekends and holidaysHours:Varies, including eveningsCore Responsibilities
- Provide guests and employees with first aid and transportation off of the slopes and trails
- Open and close slopes and trails
- Monitor slopes and trails for changing conditions and address conditions as needed
- Enforce reckless skier/biker policy
- Document incidents involving injured or ill guests and employees and alert supervisor when additional documentation may be necessary
- Evacuate chairlifts as needed
- Other duties as assigned by management
FocusTasks and Duties
- Perform tasks as directed by supervisor
- Complete work assignments in a timely manner
- Receive constructive criticism and follow through with corrective actions
- Provide a high level of customer service to all guests
- Maintain certifications/licensure as required by position
For more information, contact Ana at 540-###-####.