Bilingual Call Center Representative (Spanish/English)
: Job Details :

Organization: Planned Parenthood of Central & Western NYPosting Start: 2024-04-30Job Title: Bilingual Call Center Representative (Spanish/English)Posting End: 2024-12-31A Brief Job Description:Bilingual Call Center Representative (Spanish/English)Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment. No matter what.Diversity and inclusion are core values at Planned Parenthood of Central and Western New York (PPCWNY). PPCWNY recruits exceptional and diverse staff. PPCWNY strives to develop staff into leaders for a diverse and global workplace.In support of Planned Parenthood of Central and Western New York (PPCWNY)'s mission, the Bilingual Call Center Representative has responsibility for communicating accurate and detailed information about health services, appointment making, medical procedures and insurance/financial options in Spanish and English. In this role, the representative will guide the patient through the pre-appointment process and provides instructions to patients regarding Health Center visit and care. The Bilingual Call Center Representative serves as the first point of contact to our organization and should exemplify our service standards to provide care to individuals and families with respect, compassion and without judgement.#J-18808-Ljbffr