Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island s most vulnerable citizens. SUMMARY Family Service League is seeking a full-time Bilingual Case Manager for the Healthy Families Nassau program. The Bilingual Case Manager will be responsible for reviewing all referrals of prospective participants to determine eligibility for Healthy Families. The Bilingual Case Manager will also conduct interviews and complete assessments with expectant parents or parents who have a child less than three months of age. The Bilingual Case Manager will provide home visits to families located throughout Nassau County, but primarily in Hempstead, Uniondale, and Roosevelt. Travel is required.We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES
- The Case Manager will conduct home visits to assess family needs and provide case management services, when necessary, while promoting self-sufficiency.
- Conduct assessment in the participant s home through a one-to-one conversational weave process with all eligible families during the prenatal or postpartum period.
- Thoroughly document assessments and home visits in narrative form.
- Meet with supervisor weekly to review assessments information, appropriateness of referrals for services, case assignment. Final determination to be made by supervisor based on availability of staff and need for services.
- The Case Manager will maintain necessary assessments and documentation in accordance with agency and funding source requirements.
- Submit documentation on time to Supervisor and in window.
- Participate in weekly supervision with Program Supervisor.
- Coordinate with other community services.
- Attend and participate in all scheduled Healthy Families conferences, outreach, seminars, in-service training, and parent events.
- Serve as an advocate for participants and potential participants as required by linking and/or referring families to appropriate community resources.
- Plan and provide short term direct assistance if required with the supervisor s approval.
- The Case Manager will maintain tracking forms, required statistical information, data forms, and other paperwork as required, in a detailed and timely manner.
- Collaborate with community partners to maintain an effective referral base.
- Outreach in the community on a weekly basis to maintain an effective referral base.
- Maintain flexibility in scheduling (able to work limited nights and weekends).
- Participate in team activities and agency Continuous Quality Improvement activities.
- Establish trusting relationships with families and work effectively with mothers, fathers, and extended family.
- All other duties as assigned.
QUALIFICATIONS High school diploma or equivalent required. Experience in working with or providing services to children and families required. An ability to establish trusting relationships. Acceptance of individual differences. Experience and humility to work with culturally diverse families required. Knowledge of infant and child development. Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.). Excellent verbal and written communication skills required. Proficient computer skills, including Microsoft office, required. Valid and clean NYS Driver s License required. Bilingual in Spanish required. Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified.