Location: Chagrin Falls,OH, USA
Consider a career that allows you to make a positive impact on others' lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.
Greater Cleveland Food Bank Mission Statement: We work to ensure that everyone in our communities has the nutritious food they need every day.
Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:
Apply today and become part of a mission-driven organization dedicated to making a difference in the community.
SUMMARY
The Bilingual Benefits Outreach Coordinator (Spanish) supports this mission by assisting eligible clients in completing the application for SNAP (food stamps) and other public benefits through the Ohio Benefit (OB). This position requires the person to travel to various community locations to educate the community about SNAP and other public benefits and screen clients one-on-one for these benefits. This position also requires the Outreach Coordinator to build partnerships with community organizations, and work with staff and volunteers to connect eligible community members to benefits.
Requirements:ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is not all-inclusive, and other duties may be assigned.
Supervisory Responsibilities
N/A or description of duties.
Qualifications
High school diploma or general education degree (GED) required. A Bachelor's degree in related field (such as education, social work, psychology, etc.) or one year of experience in related field (such as community organizing, customer service, case management in a nonprofit setting, or social work) is required. Fluency in spoken and written Spanish is required. Experience in public benefit management software preferred but not required. Experience in training, teaching, and/or public speaking is preferred but not required. Experience working at a nonprofit social service agency, either as a volunteer or employee, is required. Must possess outstanding communication skills with strong attention to detail. Must be able to effectively work in a team atmosphere with highly diverse people in order to achieve the goals and objectives of the Benefits Outreach Department and carry out the mission and values of the Greater Cleveland Food Bank. Must be able to work independently towards personal and team goals, as well as prioritize own work. Must be available to work some evenings and weekends, as needed, as part of a 40 hour work week. Must be able to maintain own schedule and balance flexible hours. Must be oriented towards efficient problem solving, multi-tasking, conflict management, and teamwork. Must possess basic understanding, familiarity, and sensitivity to hunger and poverty issues. Proficiency in Windows based computer software required. A valid Ohio Driver's License and proof of automobile insurance are required (mileage is reimbursed). Unencumbered driver's license is required. Required commitment to valuing diversity and contributing to an inclusive work environment as demonstrated through work, life or community experience.
Physical Requirements and Environment
The physical requirements for this position include: Ability to frequently remain in a stationary position. Occasional ability to move about inside the office to access file cabinets, office machinery, etc. Ability to operate a computer or other office productivity machinery frequently. Occasional ability to ascend/descend stairs to access workspaces. Ability to position or move body to access filing cabinets or other work equipment frequently. Ability to constantly exchange accurate information and communicate in person or via telephone with clients, partners, donors, coworkers and other members of the community. Must be able to frequently view a computer screen. Ability to move office equipment/supplies constantly. Ability to lift 25-50 lbs. on a regular basis. Travel is constantly required for this position. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate. Employee will be required to travel to various locations in the community.
Salary Range: $43,680 to $48,000 per year
Proud to be a North Coast 99 Employer for 2017-2023
Please note that the Food Bank does not sponsor work visas for our positions. Candidates must have the legal right to work in the United States without the need for visa sponsorship. Offer of employment is contingent upon successful completion of an initial background check, drug screening, physical examination, and employment verification, and will be completed during the onboarding process.
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