Bilingual Contact Center Representative (Full-Time & Part-Time)
: Job Details :

Mass Markets - JobID: 43575 [Call Center Representative] As a Contact Center Representative at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling ; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Document and process customer claims in appropriate systems; Lead fact-finding discussions to determine the best options for the customer...Hiring Immediately >>