Bilingual Spanish Home Care Quality Assurance Specialist
: Job Details :

To apply via text, text 7274 to 334-###-####

Position Summary: The Quality Assurance (QA) Specialist will conduct in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Hours: Full-Time Monday through Friday 8:30 am to 5 pm. Some field visits are after hours and on weekends which provides flexibility in the Monday through Friday schedule with paid overtime on the weekends.

Office location: Addus HomeCare 6816 Windsor Avenue Suite 100 Berwyn, IL 60402

Road Warrior with mileage paid but in the office once or twice a week for administrative paperwork.

At Addus we offer our team the best:

• Medical, Dental and Vision Benefits
• Mileage paid
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Monitor client's condition and performance of duties by Home Care Aides
• Maintain all company and State specific program rules, regulations and standards
• Conduct home visits to new clients to welcome and review the Welcome Packet
• Observe and evaluate Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
• Prepare and complete accurate home visit and home safety evaluation reports as needed
• Maintain schedule to assure timely completion of all assigned home visits
• Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter.
• Maintains a high degree of confidentiality at all times due to access to sensitive information.
• Compliance with all Medicare, Medicaid, and HIPAA regulations and requirements
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.
• Abides by all regulations, policies, procedures, and standards.
• Performs other duties as assigned.

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• Bilingual - Spanish required
• Preferred additional education such as a diploma from an accredited vocational school or college.
• Must have 2 years of recent experience working in a healthcare environment, preferably home care.
• Understanding of basic medical terminology
• Interpersonal, organizational and communication skills.
• Computer skills including but not limited to MS Office, MS Excel and Scheduling program
• Must be willing to travel (road warrior)
• Must have reliable transportation, valid driver license, and state required insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 7274 to 334-###-####

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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: