Bill Pay Supervisor
: Job Details :

As a Bill Pay Supervisor at Corcentric, you will lead a collaborative team within an ambitious, entrepreneurial global organization. You will support Corcentric clients by performing and leading a team execute payment processing-related tasks.

This key position is a work-from-home opportunity. We are currently hiring out of the following locations:

* Des Moines, Iowa

* Cedar Rapids, Iowa

* Omaha, Nebraska

In order to be considered, you should be within a commutable distance to one of these key hiring markets, as there may be in-person training and team-building events from time to time.

This role reports to the Senior Manager, Client Services within our Payments team. Successful candidates have excellent customer service skills, an engaging phone presence, and are comfortable spending a significant amount of time on the phone with clients. We're a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Bill Pay Supervisor, you'll be responsible for:

* Participating in and overseeing a team that will be doing the following:

* Processing virtual card transactions on behalf of client base

* Defining virtual card processing instructions for suppliers

* Maximizing payment processing opportunities for clients

* Following up with suppliers that have outstanding payments that need processing

* Providing training to new joiners as well coaching to direct reports

* Effectively escalating matters and executing a process to ensure proactive issue prevention while prioritizing standard competing tasks for self and assigned team

* Functioning as an effective conduit of information and data between your direct reports, customers, and senior leadership

* Planning and leading team projects and efforts

* Participation in visioning and executing team process improvement efforts

* Providing direct supervision to your team (professional development, performance management, onboarding, etc.)

* Participating in business programs and initiatives to ensure adherence to budget, process and/or policy