- Bill Payments Coordinator AdventHealth Orlando All the benefits and perks you need for you and your family -Benefits from Day One-Paid Days Off from Day One-Student Loan Repayment Program-Career Development -Whole Person Wellbeing Resources-Mental Health Resources and Support-Pet Insurance* -Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)-Nursing Clinical Ladder Program-Sign-on Bonus-Relocation Bonus* - Team Based Nursing Model_ * Nursing or BU specific benefits and perks Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Monday- Friday 8am- 4:30pm; Hybrid (in office Tues & Weds) Shift : FT Days Location: 701 E. Altamonte Drive, Altamonte Springs FL The community youll be caring for: AdventHealth Orlando
- Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
- Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
- AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
- We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year The role youll contribute: The Billing and Payments Coordinator is responsible for receiving and processing (paying) Case Management invoices in a timely and accurate fashion.Processes daily and special reports ensuring the integrity of same, billing summaries, reviews contracts to determine payment agreements, intervenes to solve real or perceived invoice related concerns. Performs outgoing calls to Community Business Partners, patients and any other appropriate/involved party to ensure accurate and timely payment, and billing activity. Answers incoming calls and provides support to other areas within Revenue Cycle Clinical Operations as requested/required. Adheres to all company and departments policies and procedures. Adheres to Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The value youll bring to the team: Demonstrates, through behavior, Florida Hospitals core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork _ _Receives, reviews and coordinates payment and problem solving for Florida Hospital Case Management bills for all campuses, system-wide. _ _Analyzes payment agreements made per patient versus invoices received, including document and medical record review, to ensure billing accuracy. _ _Accurately maintains and follows-up on tracking of payments made, to ensure timeliness and also to ensure each account is resolved. Initiates follow-up steps as indicated, including discussion via phone, email and in-person as indicated. _ _Documents follow-up and steps taken to resolve invoice payment. Escalates any perceived billing issues to FH campus Case Management leadership as well as problem-solving with related vendor. _ _Verifies payments made against budget available, advising Case Management leadership of any real or perceived concerns. _ _Remains in consistent daily communication with vendors, FH CM leadership and others to advise of status of assigned projects. _ _Monitors and assists other team members, Case Management and other Revenue Cycle Clinical Operations team members when needed/as assigned. Discusses and presents information in a professional, courteous and appropriate manner. _ _Maintains audits and prepares/creates reports related to invoice payments, budgets and other assigned topics. Trains new staff as needed and provides continuing education to appropriate parties related to invoice/payments/budgets. _ _Adheres to HIPAA regulations in every interaction.
The expertise and experiences youll need to succeed :
o Three years experience in billing role (including Finance, Registration, Collections, Customer Service, other hospital department billing or other healthcare related billing/payment)
- Preferred qualifications:
o Associates degree in finance related field
2/28/22
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Patient Financial Services
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 24037316
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.