BERKSHIRE HEALTH SYSTEMS
Location: Pittsfield,MA, USA
Date: 2024-09-10T06:50:03Z
Job Description:
- DEFINITION/PRIMARY FUNCTION
- The Biller/Collector performs diversified billing duties requiring knowledge of the intake and billing procedures of the department. Ensures that relevant billing functions are completed within designated timelines. The Biller/Collector will act as a patient advocate for patients with self-pay liabilities by informing them of collection policy and/or free care requirements through Berkshire Medical Center (BMC). Assists patient in setting up payment plans to assure full collection of accounts. Updates and verifies insurance information as needed; and verifies all necessary physician orders have been processed and are in the patient's chart before billing. Complete data entry of remittances and completes follow-up on accounts in a timely manner.
- POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
- Experience:
- Two years in business office environment.
- Minimum of one year billing experience within a healthcare-related organization.
- Knowledge of third party billing and personal computer (Windows environment) preferred.
- Education and Training:
- One to two years of college or two years comparable work in business office.
- Basic understanding of relevant federal, state, payor regulations and policies as related to billing for home care and hospice services.
- License, Certification & Registration:
- Other Requirements:
- Demonstrates exceptional communication skills, both via telephone and in person.
- Shows willingness to accept additional responsibilities/duties.
- Proven ability to handle stressful situations calmly and rationally. Meet deadlines even with a high volume of interruptions.
- Proven ability to deal effectively with the public as well as co-workers.
- Demonstrates the ability to work independently and prioritize duties and manage time with minimum supervision
- Highly motivated, detail oriented, familiar with computer operations, good organizational and interpersonal skills and sensitive to confidential material.
- Basic knowledge of Microsft Excel and Word software.