Exciting Opportunity for Depot Biller! (Please review Job Requirements section closely before submiting an application.)
CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois.
Summary: The
Depot Biller is responsible for execution of all proper procedures and paper work for the department in order to repair all trailers, tractors, ISO tanks, etc. The position is also requires to provide best quality customer service at all times. This position is accountable for proper completion of all repair orders per company standards. This role calls for a high degree of professionalism and requires that the employee maintain strict confidentiality as it relates to customer information. This position will be accountable for all duties as instructed by the Manger of Container Operations.
Duties include (but not limited to): - Monitor emails and respond to customers in a timely manner.
- Track all units repaired and ensure timely and accurate estimates are issued to customers with a focus on revenue maximization for CBSL
- Review of mechanic's hand-written work orders for omissions, expert application of customer packages, review of customers and plants requirement on the order, and review of parts and labor pricing displayed by the billing/estimation system.
- Bill and obtain prompt and full-approval of customer estimates by the inclusion of thorough notes, pictures, and other documentation that allow a customer to verify needed and requested repairs. In situations where an estimate is disputed, work with the Repair Section to provide further documentation and/where needed and approved by the Manager, adjust the Estimate as required.
- To work closely with the Depot Supervisor and Working Leads to ensure that worklist is matched to completed work orders and verify no work if forgotten and no work orders are missing. Properly denote repair and tank condition statuses
- Obtain certification test approvals for tanks that or due for test by reviewing inventory, notice from the Logistics Group, or request of the customer.
- To closely track, monitor, and collect on late approvals per provided metrics and reports to maximize the speed in which estimates turn into invoices with focus on cash flow improvement and the avoidance of invoice disputes as a later time.
- Secure purchase orders from customers, verifying correct bill-to information, purchase order and pricing prior to closing work orders for invoicing.
- Responsible for the oversight of the billing queue for follow up and timely billing.
- Assist with handling of all billing disputes in coordination with manager.
- Coordinate 3rd party services for company and customer equipment.
- Fill in for Depot Coordinator when absent.
- Comply with all company policies including Safety Policies
- Other duties and special projects as assigned by management.
Job Requirements Include: - High School Diploma or GED required
- Experience in Repair Estimate Entry and billing in an Equipment Services Environment.
- Relevant experience with Chemical Shipping Containers (IsoTanks) or Tank Trailers is a plus.
- Experience in other equipment repair industries such as:
- Heavy Truck Repair
- Heavy Equipment Repair
- Automotive Repair
- And other industries where paperwork provided by Technicians must be reviewed and entered into Depot Software to produce estimates and invoices.
- Full training and support provided.
- Great atmosphere where a person interacts regularly with our employees and customers to provide excellent customer service and support.
- High School Diploma or GED required
- Attention to Detail
- Billing-Admin Experience
- Applicants must be at least 18 years of age to be considered.
We offer a competitive benefit program: - Weekly Pay
- Plus Quarterly Performance Based Bonus Incentive Program
- Medical Insurance - Two Plan Options
- Vitality Medical Insurance discount program
- Dental Plan & Vision Benefits
- Paid Time Off (PTO)
- 8 Paid Holidays + 1 Floater Holiday
- Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
- Short Term/Long Term disability core benefits + buy up options
- $25,000 Life insurance core benefit + buy up options
- Accidental Death & Dismemberment Insurance (AD&D)
- Critical Illness and Accident Insurance
- Flexible Spending Account (FSA) & Dependent Care FSA
- Tuition Reimbursement program
You can apply through our website: www.cbsltrans.com and by sending us your resume at ...@cbsltrans.com Employment is contingent upon successful completion of a background investigation. Pre-employment drug screening required. No recruiters or agencies without a previously signed contract. No phone calls please.
CBSL Transportation Services Inc. is an Equal Opportunity Employer. Location: 13434 Bay Park Rd. Pasadena, TX 77507