ResponsibilitiesRole OverviewAs a member of the U.S. Financial Operations function that issues over $1 billion in client invoices annually, the Billing Analyst supports a portfolio of partners through their monthly invoicing cycle. In addition to ensuring client invoices are issued accurately and timely, this position works closely with partners and clients to deliver superior service, solve problems, provide critical information and drive process improvements.Role Responsibilities
- Facilitate the monthly billing cycle by distributing prebills, resolving revisions on a timely basis and finalizing accurate invoices, ensuring thorough knowledge of client terms, discount arrangement and attorney and client preferences.
- Complete delivery of client invoices: direct mailing, emailing invoices with necessary attachments or electronic submission.
- Respond to information requests from attorneys, clients and administrative staff related to book of business and billing reconciliations.
- Utilize firm standard reporting tools to respond to requests from internal and external clients.
- Maintain documentation on client related procedures and deadlines, as well as billing attorney preferences.
- Ensure compliance with firm/department procedures and client outside counsel guidelines
- Assist department and firm leadership in ad-hoc requests and projects, ensuring deadlines are met and projects are bought to completion.
Knowledge, Skills and Abilities
- Ability to demonstrate a high level of business acumen and professionalism when working with internal and external clients at all levels.
- Must be self-motivated and operate in a time sensitive environment.
- Understand the importance of time management, the ability to prioritize one's workload and the significance of being accurate and detail oriented.
- Have superior customer service skills and demonstrate ability to work in a challenging and dynamic environment
- Possess a high degree of confidence and professional maturity, and demonstrate excellent oral and written communication skills
- Demonstrate proficiency in Microsoft Word, Excel and Outlook
- Self-directed with a strong work ethic; capable of working independently with limited supervision
- Ability to think outside the box and conceive creative solutions to problems
Qualifications
- Bachelor's degree preferred - an equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
- Minimum of two years of previous billing experience or comparable experience, required
- Prior experience working in a professional services or law firm setting, preferred
Our partner offers competitive compensation and tremendous benefits, including PTO, an array of insurance options, 401(k) savings plan, back-up childcare and eldercare, heavily discounted on-site health club membership as well opportunities for professional development and growth.