Billing Assistant
: Job Details :

Licking County Alcohol Prevention Program is seeking a Billing Assistant to join our team. The Billing Assistant will perform billing functions such as: insurance verification and conduct pre-authorizations with payer sources, enrolling in billing software and other funding sources, manage self-pay and follow-up with outstanding collection on accounts, and duties of an office receptionist as needed.

Over the years the agency has developed a significant number of new and innovative programs in the community including, but not limited to, the Step One Program at the Licking County Justice Center, the Options 72 Hour Driver Intervention Program, a comprehensive gender-specific women's program that was the first in the county, some of the first prevention programs in the county, an intensive outpatient program, employee assistance programs (EAP), Department of Transportation services, drug-free workplace programs and training for other organizations, the first youth treatment program in the county and other similar services.

This full-time position provides a comprehensive benefits package, including a generous PTO package, paid Holidays, Health/Dental/Vision insurance, and a 403(b)-retirement plan with employer contribution. Licking County Alcohol Prevention Program is a Federal Loan Forgiveness Participant.

Licking County Alcohol Prevention Program, or LAPP, is a non-profit community behavioral health center, has been providing quality behavioral healthcare to adults and adolescents for more than 56 years and seeks to make a positive difference in the lives of individuals living with mental health issues and substance use disorders. We offer our staff an environment where ideas and contributions are recognized and valued. Our team members are provided a range of growth opportunities, comprehensive benefits, career resources, celebratory acknowledgments, and the chance to give back to the population we serve. LAPP generally sees over 1200 new clients per year.

As the Billing Assistant, you will be uniquely situated to support not only our staff, but our clients as well. When working with our clients, you greet them upon arrival, check them in for their appointments, and review their account status with them.

When new clients are registered, the Billing Assistant will assist by assisting the intake process with team members, recording all necessary information and verifying financial information. This process also includes assisting the new clients enrollment of Medicaid or community board funding if applicable and explaining fee plans.

Additionally, the Billing Specialist will:

• Accurately enter client demographic data into electronic client record.
• Scan documents to client's electronic health record.
• Provide appointment-reminder calls to clients.
• In addition to providing confidential and courteous support to our clients, the Billing Assistant aides the agency staff by answering and screening all incoming calls, and assisting with external correspondence including fax and mailings to insurance companies and third party billing service.

To be qualified for this position, you must have a high school diploma or equivalent with a strong desire to grow into the role.

A successful applicant will:

• Have excellent organizational and communication skills.
• Have general computer and office-equipment knowledge.
• Maintain confidentiality of our clients.
• Treat our clients and staff with respect.
• Have at least 2 years of demonstrated general office experience.

1 year or more of experience or training in a healthcare setting and with medical records, medical billing, and medical coding are preferred.

LAPP is an equal-opportunity employer. The agency does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.