Location: Paterson,NJ, USA
DescriptionAssociated Fire Protection is currently recruiting for a Service Billing Associate. Primary duties to include but are not limited to supporting the billing department by accurately processing and distributing invoices in a timely manner. About UsAssociated Fire Protection, founded in 1947, is a leader in fire protection and life safety. We have offices located through New Jersey and New York, as well as a branch in Utah. We are seeking motivated individuals to join our growing team. While previous experience in fire protection is a plus, we are also looking for people looking to make a change to an industry that is dedicated to protecting lives and property. We are very passionate about our work, but understand that our family, friends and other interests play an important role in our lives. If you are thinking about making a change, give us a shout.Job Specific Functions to include but are not limited to:Prepare and send invoices to customers for goods or services providedHandle billing inquiries and provide support to customers via phone or email.Review time entry to make sure accurate time is billed, performing daily spot checks for all teams to confirm accurate time entry. Perform database management, including but not limited to updating customer records in the billing system.Attend field trainings with technicians on various job site locations. Provide excellent customer service and maintain relationships with customers, vendors and staff.Serve as customer service backup.Assist with collection calls as needed.Assist with all operations department functions as needed.General FunctionsCommunicate effectively with customers, vendors, employee and other correspondences.Comply with federal, state, and company policies, procedures, and regulations.Attitude and actions are in line with company's mission statement, vision and values.Show initiative by sharing ideas that may increase company profitability and help the company reach its goals.DISCLAIMER:The physical efforts and working conditions are not limited to those listed in this job posting and may change at any time. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the described essential functions of the position. Additionally, the various job functions and requirements are not limited to the items listed here.Associated Fire Protection is an Equal Opportunity and Affirmative Action Employer, including disability.To view more information about your equal opportunity and nondiscrimination rights as a candidate, visit EEO is the Law. Requirements/Experience including but not limited to:1-2 years billing experience in construction or related field is preferred. Excellent organizational skills are required.Excellent interpersonal skills are required.Familiarity with the Fire Protection industry is preferred.Must have experience working with Microsoft Office in particular, Microsoft Word, PowerPoint and Excel.Must be able to keep appointments and show up to work on time.Must be able to pass pre-employment physical, drug screen and any applicable background screens/checks.Must be a team player and treat others with respect.Attitude and actions are in line with company's mission statement, vision and values.The position has frequent periods of stress. Ability to work in a fast-paced environment and under pressure as needed.Must be able to understand and comply with the company's safety and employment policiesAbility to make sound decisions. This may include making on-the-spot decisions.The position has frequent periods of stress. Ability to work in a fast-paced environment and under pressure as needed.