Invoice AssociateSalary: $16.00 per hourHours: Training will be 6:30 am - 12:30Full time hours after training will be 7:30 -4:00Location: North Canton, OH An Invoice associate is responsible for creating and sending out accurate invoices. You will create invoices with agreed upon amounts for goods or services purchased. You will have direct contact with sales rep/buyers and correct any issues necessary. Key Responsibilities:
- Window Orders
- Receive orders from the tray in the window ORDERS FROM THE TRAY IN THE WINDOW
- Put in a batch of 10 orders.
- Check to make sure batch is complete with order number, tracking, zones, and all lines marked.
- Highlight any back orders/qty change, and any other changes on the order.
- Add/delete all changes in SBT
- Create a spreadsheet with the batch of 10 order numbers.
- Doubt check spreadsheet to ensure correct order numbers are billed.
- Save file
- Go into Excel/File/Saved/Click yes to ship this bills the store.
- Print the batch of invoices
- Put invoices in the tray.
- PRINT SHOP ORDERS
- Receive invoices via email
- Confirm by email what we receive/send back.
- Same process as window orders when adding/deleting all changes in SBT
- Email all discrepancies and make adjustments as needed
- Once orders have been invoiced, send invoices directly to the print shop via email.
- Email stores missing/lost invoices.
- Email rep the invoice
- Communicate with the other building regarding order discrepancies
- Answer any questions, reprint invoices, etc.
- Cross train in Customer service/Price book.
- Other duties as assigned
Key Requirements:
- Minimum 1 year experience in an office setting
- Works well with others.
- Ability to multi-task
- Customer service phone experience
- High school diploma or GED
- Minimum 2-year invoicing/Customer Service Experience
- Must be proficient in Excel
- Above average communication skills
- Computer savvy
Candidates must consent to a pre-employment background check and drug screen, and must be able to provide two professional job references.Compensation / Pay Rate (Up to): $16.00 - $18.00