Job Title: Billing Clerk Job Description POSITION SUMMARY: With general direction, this role performs a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and also is responsible for related activities.
Responsibilities - Prepare monthly billing adjustments following standard operating procedures, obtain required approvals, and enter adjustments into the billing system.
- Research and resolve routine and non-routine billing questions and discrepancies, determining the appropriate adjustment codes to process the transaction.
- Review invoices for completeness and accuracy, following up with customers or other division staff/management to resolve identified discrepancies.
- Calculate and prepare manual billings for non-routine, complex billing arrangements.
- Gather and summarize supplemental billing information to accommodate customer billing requirements.
- Review various billing system reports to identify billing discrepancies and make corrections as appropriate to ensure accurate billing.
- Post cash receipts to customer accounts based on information from lock box reports and local cash receipt listings, performing basic and routine research to resolve differences or unidentified/misapplied payments.
- Post payments as appropriate into the billing system to clear open obligations, or prepare remittance advices to accompany payments sent to the lock box or corporate office.
- Accept credit card payments from customers over the phone and process recurring payments.
- Complete customer setup in company billing system(s).
- Act as a resource for less experienced personnel within the division or other divisions, including answering questions and providing training and support.
- Perform other job-related duties as assigned.
Essential Skills - 6+ months of experience in a billing role or similar
- Proficient within Excel and Microsoft Office
- High attention to detail and ability to multitask
- Experience with billing systems, data entry, collections, and reporting
- Must be very accurate and able to take direction
Additional Skills & Qualifications - High school diploma or G.E.D.
- Directly related experience in a billing function within a service-based industry
- Thorough knowledge and understanding of billing transactions and processes
Work Environment Fully in office, pit style setup. Business casual dress code. Working hours are from 8am to 4:30pm with a 30-minute break. The company values culture, work-life balance, and offers benefits such as PTO, 401K upon conversion. They host company-wide events like cookouts and food trucks, provide occasional office lunches, and are involved in local events. The company ensures that employees enjoy the environment and fosters a supportive workplace.
About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.