Location: York,PA, USA
We are hiring for a billing coordinator in York.The Billing Coordinator is responsible for producing customer invoices, bills or itemized statements using our systems along with replying to email requests about billing issues/updates. key responsibilities Prepare itemized statements, bills or invoices and record amounts due for services rendered.Verify accuracy of billing data and revise any errors.Keep records of invoices and support documents.Answer customer questions regarding problems with their accounts.Maintain positive customer relations in problem solving.Exhibit effective written and personal skills for handling customer phone inquiries, working with both print and electronic correspondence and assisting other team members, supervisors and upper management.Follow ups with drivers and customers on missing paperwork.Responsible for maintaining all billing functionality and keying on customers websites.Contributes to the team effort by recommending improved processes and prospecting ideas.Works well with others within the department and company.Involved in the setup/creation of the billing requirements with new customers.Perform other duties as requested.Transportation industry preferred but not required.