Location: Saint Johnsbury,VT, USA
Billing Customer Support Representative
Location: Northern Counties Health Care, Saint Johnsbury, VT
Northern Counties Health Care is seeking a knowledgeable and detail-oriented Billing Customer Support Representative to join our team temporarily, with potential for a permanent, full-time position. This role supports our financial department by assisting patients with billing inquiries, addressing account discrepancies, and supporting the revenue cycle process.
Responsibilities:
* Assist patients with account and billing questions, ensuring a clear understanding of charges.
* Review and correct AthenaOne payment postings and manage accounts receivable efficiently.
* Collaborate with ABW and insurance payers to resolve billing inquiries.
* Process payment postings and address billing company and hold-slip questions.
* Support the Revenue Cycle Liaison as needed and perform other duties as assigned.
Qualifications:
* Minimum of three years of experience in billing and accounts receivable, preferably in healthcare.
* Strong organizational skills with attention to detail and problem-solving capabilities.
* Commitment to ethical conduct and adherence to company policies and compliance requirements.
Why Join Us?
At Northern Counties Health Care, we value integrity, dedication, and a commitment to supporting our patients and team members. Joining our organization offers a supportive work environment and the chance to grow professionally within a community-focused healthcare network.
Apply today to be a part of a team that makes a difference in the lives of our patients and community.