Location: Burlington,NJ, USA
About the Role: Produces customized invoicing in collaboration with Sales, Operations, and customers. Follows up with Site Personnel to ensure all charges are submitted timely and accurately into the billing system, and that all charges are in accordance with contractual agreements. Tracks all transactions and reconciling each account monthly to ensure proper revenue recognition Your Impact: - Reviews and tracks routine contracts, amendments, schedules, POs, and RMAs required for billing. - Utilizes reports to add and remove machines from eBilling system; prepares, reviews, and approves accurate monthly invoices based on contractual agreements and customer requirements; submits invoices for delivery via mail, email, or entry into 3rd party portals. - Tracks all transactions processed to reconcile revenue. - Retrieves, process, and archive all emails from shared inbox. - Attends and participates in training to ensure full understanding of the ongoing development of the eBilling system. - Responds to and resolves routine internal and external inquiries through phone, email, and customer care tickets in a timely manner. - Escalates issues to the Lead or the Manager. - Processes manual credits and rebills to correct invoicing as needed and advise all departments impacted. - Coordinates the application of all credits and advises Collections department on open balances. - Ensures proper GL revenue recognition for all accounts Supports Operations in the management of P&Ls. About You: The Skills & Expertise You Bring: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Intermediate Microsoft Excel required. - Ability to work overtime required, especially at month end. - May need to be available if necessary, for Business Continuity situations. Company Overview: About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags: #PM20 #LI-JZ1 #LI-HYBRID #ID22