The Billing Order Entry Specialist at Stratejic Relationships is responsible for accurately processing client billing information, entering orders into the companys systems, and ensuring timely invoicing. You will play a key role in the billing cycle by coordinating with various departments, ensuring accurate order management, and providing support to clients related to billing inquiries.
Key Responsibilities:
- Accurately enter billing orders and relevant client data into the companys accounting and CRM systems.
- Review and verify customer orders to ensure completeness and accuracy of billing information.
- Prepare, generate, and send invoices in a timely manner.
- Coordinate with the sales and customer service teams to resolve any order or billing discrepancies.
- Maintain organized records of billing activities, including invoices, payments, and client communications.
- Respond to client inquiries regarding billing issues, payments, and order status.
- Process refunds, adjustments, and credits as needed, ensuring proper documentation.
- Monitor outstanding invoices and follow up on overdue payments with clients.
- Assist in reconciling billing data and reports with accounting to ensure accurate financial records.
- Ensure compliance with company policies and industry regulations concerning billing processes.
Qualifications:
- High school diploma or equivalent (Associates or Bachelors degree in Accounting, Business, or a related field is preferred).
- Previous experience in billing, order entry, or a similar administrative role.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Proficiency in Microsoft Office, especially Excel, and familiarity with billing software or ERP systems.
- Excellent communication and customer service skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and a proactive attitude toward resolving billing issues.
- Familiarity with accounting principles and practices is a plus.
Pay: 20-28$/hrBenefits:
- Competitive salary and benefits package.
- Opportunities for career advancement within the company.
- Supportive and dynamic work(remote) environment focused on continuous improvement.
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