Summary: We are looking for a meticulous Billing Specialist to join our team. The successful candidate will handle billing issues, ensure financial statement accuracy, and deliver excellent customer service. Responsibilities include reviewing financial statements for payment discrepancies, working with patients, customers, third-party institutions, and team members to resolve billing issues, creating and sending invoices, updating payment histories and financial data in accounts, providing payment solutions for those needing assistance, notifying patients or customers of missed or upcoming payment deadlines, and calculating and monitoring company financial statements. Essential Functions:
- Reviewing financial statements for payment discrepancies or errors
- Working with patients, customers, third-party institutions, and team members to address billing issues
- Generating and sending invoices and billing documents to customers or patients
- Entering payment histories, future payment details, and other financial information into individual accounts
- Providing financial assistance solutions for patients or customers in need
- Notifying patients or customers of missed or upcoming payment deadlines
- Computing and monitoring various company financial records
Minimum Qualifications:
- High School Diploma or GED.
- Insurance billing experience.
- Strong financial business acumen.
- Outstanding verbal and written communication abilities.
- Excellent analytical and problem-solving capabilities.
- In-depth knowledge of the company's services, or the ability to quickly acquire it.
- Proficient in Microsoft Office Suite and related software.
- Exceptional organizational skills, a sense of urgency, and keen attention to detail.
- Capable of meeting requirements with minimal supervision.
- Strong critical evaluation skills.
- Commitment to ethical practices.
Benefits:
- 401(k)
- Health, Dental and Vision insurance
- Employee assistance program
- AFLAC
- Paid time off