Job Title: Billing Specialist
Location: 18700 Ridgeland Ave, Tinley Park, IL 60477
Shift: 5 days a week (working Saturdays, off Sundays and one other day during the week) ; 8am-4:30pm
Duration: 6mo contract w/ conversion possible
Job Duties: As a Specialist, Billing, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.
What your day-to-day will look like:
- Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
- Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
- Make customer satisfaction the primary driver for successful quality processes with internal and external teams
- Develop a working understanding of the internal technologies required for daily functions • Communicate with various internal company departments to address problems preventing orders from billing to a customer
- Partner with transportation providers to secure required documentation for customer billing • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes
Must-Haves:
- 1 year minimum of experience in audit, AR, AP, or Load planning.
- Experience w/ Microsoft Office – particularly excel
- Experience working w/ numerical data and processing financial information
Plus:
- Associates degree in Business or Transportation/Logistics