Our client a leading Hamptons service business is seeking a Billing Specialist to join its accounting team. The company is very stable and offers a very generous benefits package. Responsibilities:
- Review customer accounts and records to ensure accuracy and completeness in billing their accounts.
- Process refunds, billing adjustments, and credits as needed due to changing data within the account.
- Respond to billing inquiries and requests from clients via phone, email, or online chat in a timely and professional manner.
- Investigate and resolve billing discrepancies, disputes, and issues, collaborating with internal teams as needed to ensure prompt resolution.
- Provide support to the accounting department with data entry, invoice generation, and other administrative tasks as needed.
- Assist with account reconciliations, billing reconciliations, and other financial reporting tasks as assigned.
- Maintain a high level of customer satisfaction to clients and addressing their concerns effectively.
- Additional accounting tasks as needed and directed by the Accounting Department.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.