The Clinical Engineer I (CE1) provides clinical equipment services under the close supervision of management. Duties include but are not limited to, validation and inspection of clinical equipment for completeness, mechanical and electrical safety, and proper operation. The individual also performs planned maintenance inspections, calibrations, and repairs of general biomedical equipment. The CE1 assists other technicians in the troubleshooting and major repair of complex equipment. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Principal Duties and Job Responsibilities:
Technical Service
- Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment
- Repair, install, and calibrate general biomedical equipment
- Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
- Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
- Maintain biomedical expertise through ongoing training and education
- Assist with Service Operations Special Projects as assigned
- On-Call rotation and flexible work time may be required
- Some travel within the region may be required.
Regulatory Compliance
- Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, naming conventions and service history
- Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Department Relationship Management
- Build and maintain customer relationships
- Discuss equipment status and functionality with clinicians
- Adhere to the Mission, Vision, and Values of the organization(s) served.
- Provide a positive representation of Clinical Engineering services by integrating the core values into job performance
Inventory
- Perform periodic inspections of current inventory status
- Perform Incoming Inspections to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
- Maintain the accuracy and integrity of the equipment database to include inventory, nomenclature, and service history
- Make recommendations regarding inventory
- Performs other duties as assigned
Details:
Required:
- Computer skills including the ability to interpret error codes, defragment hard drives, replace power supplies, and interpret computer codes required
- Ability to integrate information from a variety of sources
- Excellent interpersonal and customer service skills
- Ability to read schematic diagrams
- Must be able to read, write, speak, and have good comprehension of conversational English
- Basic computer skills and knowledge of Microsoft Office
- Valid state driver's license and driving record in accordance with Company policy; variable travel requirements depending on primary site that may require use of personal vehicle with liability insurance
Education:
- Associates degree in a technical/electronics/engineering field or equivalent technical experience, military training
Preferred:
- Working knowledge of the theory, operation, and repair of medical instrumentation and electronic systems
- One year of experience working with biomedical equipment in a clinical engineering environment