Blackjack Dealer
: Job Details :

We are currently looking for a Part Time 38 Blackjack Dealer to join our team located at the Lakecrest Hotel and Casino Summary:Responsibilities:* Provides first class customer service - courteous and helpful to all internal and external customer types- Answers questions in a courteous and professional manner- Partners with internal and external services as needed to ensure appropriate referral is made- Greets and engages with a smile- Determines needs, seeks positive experience and outcomes* Completes all training and development requirements and participates in continuing education opportunities* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types- Maintains general upkeep of work area and maintains a safe environment- Maintains and promotes professionalism- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics- Adheres to Chickasaw Nation dress code standards* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.* Cleans assigned area- Cleans and sweeps floors- Cleans and sanitizes bathrooms- May empty ash trays- Disposes of trash- May clean exterior areas such as parking lots and sidewalks- Aligns seats close to machines in gaming areas* Escalates problematic customer issues to the next level supervisor to provide a timely resolution to ensure maximum level of customer satisfaction* Maintains security of games and monies by remaining at the assigned table and keeping visual contact with customers, game layout and chip rack at all times* Provides instructions to guest when requested or as assigned in order to encourage gaming activity* Coordinates with Casino Operations and Surveillance to detect and prevent attempts to cheat and to identify floor irregularities to ensure game integrity and protection* Deals assigned card games* Performs all other duties as assignedCompetencies:Essential:* Able to follow instructions, both written and oral * Card and Table Games compliance* Able to adhere to all scheduling and attendance requirements* Honesty, truthfulness, reliability, accountability* Able to read, understand and apply regulations and policies* Learn and apply Title 31 subject matter* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management* Use voice in authoritative mannerSkills:Experience:Essential:* No prior experience required.Education:Essential:* High School, GED or EquivalentCredentials:Essential:* Pass gaming background check* CDNC certified blackjack dealer* Gaming license or permit as required by assigned positionWorking Conditions:Essential:* May work where cigarette smoking occurs* Bright and Flashing lights* Fast-paced* May work in loud or noisy areas* Noisy* Potential exposure to blue and or white light* Communications written, verbal* May be required to assist individuals who are emotionally disturbed* Pass pre-employment drug test* Hand-eye coord, reach and grasp* Manual dexterity* Sitting up to 100% of shift* Standing up to 100% of shift* Visual acuity for detail, distance, color, depth perception* Walking up to 25% of shift* May work day shift* May work evening shift* May work holidays* May work night shift* May be on-call* May work rotating shifts* May work weekend shift