About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a we versus I culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team
- The Block Clerk enters sale information for in-lane and/or on-line LiveBlock transactions (including price, bid badge number, if-bids and announcements) ensuring efficient and accurate information is transferred into the appropriate computer system. Corrections to be documented on the appropriate form when an error is made. Must know, practice and ensure company policies and procedures and state or federal laws are always followed.
Responsibilities Provide excellent customer service:
- Make sure customers receive prompt, efficient and courteous attention for all for all contacts and transactions.
- Maintain a professional appearance, orderly work environment and friendly disposition by greeting others.
- Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences.
Record the sale:
- Review pre-populated AMS data. Enter any missing or modified announcements the dealer or auctioneer announce as requested.
- Enter sale data into the LiveBlock system by listening closely to the Auctioneer and watching monitors for internet bids, while rapidly entering the increasing amount of the incoming bids.
- Ensure accurate recording of the sale price and bidder numbers are entered.
- Document any corrections on the appropriate form when an error is made and turn into Manager.
Other:
- Maintain a good flow of communication with the auctioneer and dealer representative.
- Attend weekly/monthly informational meetings to keep abreast of any updates made to operating systems, policies or procedures.
- Monitor all working area conditions and equipment to ensure they are within corporate standards for cleanliness, proper maintenance and safety. Advise Facilities of all breakdown and maintenance needs immediately.
- Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incident to the Manager.
- Practice and promote company Core Values: Integrity, Customer Care, Innovation, Safety, Teamwork, Employee Welfare, Community Involvement and Fun.
Block Clerk Qualifications:
- One (1) year of clerical experience with basic computer skills and date entry skills required.
- Accurate typing skills and ability to multitask.
- High School Diploma or GED preferred.
Qualifications
- Must be at least eighteen (18) years of age.
- Must be qualified to operate a motor vehicle and possess a valid driver's license.
- Must have a demonstrated ability to read, write, and communicate effectively in English.
- Must have the ability to physically operate vehicle equipment and tools.
ADESA Benefits and Perks Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
- The physical activity requirements of the position range from Light to Medium Physical Work.
- Frequent - standing, watching, touching, listening, walking, talking
- Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations
- Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.
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- Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.