Location: Worcester,MA, USA
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:Position supports our Fixed Site operations. We provide Paid-Training!Why Choose Us?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO KNOW (Job Overview):When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingroleWHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):Supervise blood collection staff at our Donor Center, including training and performanceDrive for results and to serve others with a high level of respect for customer serviceTake the time to personally connect with donors – listen to their stories and help them understand the value of their donationContribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and againStandard Schedule (Worcester, Massachusetts):You will be scheduled to work five 8-hour shiftsTo best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.Schedule is provided two to three weeks in advancePay Information:Starting salary $70,000/year. Pay may increase depending on experienceSign on bonus may be providedWHAT YOU NEED TO SUCCEED (Minimum Qualifications):Bachelor's degree OR a combination of education and work experience (four to eight years of work experience in a related field) requiredMinimum two years of supervisory/leadership experienceCustomer service experience and effective verbal communication skills are required.Ability to work a variable schedule including early mornings, late nights, weekends, and holidays.Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.Basic computer skills are required. Must be proficient with Microsoft office applications.WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):Prior apheresis or dialysis experiencePrior leadership experience exceeding 2 years in healthcare settingBENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.Medical, Dental Vision plansHealth Spending Accounts & Flexible Spending AccountsPTO: Starting at 15 days a year; based on FLSA status and tenureHolidays: 11 paid holidays comprised of six core holidays and five floating holidays401K with matchPaid Family LeaveEmployee AssistanceDisability and Insurance: Short + Long TermService Awards and recognitionApply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS ( partner and share our employment opportunities with the network of organizations.Interested in Volunteering? Visit redcross.org/volunteertoday ( to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights (